Privacy Policy

This Privacy Policy explains how Tannery Talk (“Tannery Talk,” “we,” “us,” or “our”) collects, uses, stores, shares, and safeguards personal information when you visit https://tannerytalk.com (the “Site”). It also outlines the choices and rights available to you regarding your information.

By accessing or using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We gather information to operate our leather care content and related services effectively and to improve your experience. This includes:

A. Personal Information
“Personal Information” is data that can identify you directly or indirectly. We collect it when you choose to provide it to us, such as when you request guidance on caring for leather goods, sign up for updates, or make a purchase. This may include:

  • Contact Data: Your name, email address, and phone number when you submit our contact form, subscribe to our newsletter, or otherwise communicate with us.
  • Account Data: If accounts are offered and you register, we may collect a username, password, and profile details.
  • Communication Data: The content of messages you send to us (e.g., inquiries about conditioning leather boots or caring for handbags) and our responses.
  • Transaction and Billing Data: If you purchase items or services, we collect information needed to process your order (such as billing address and limited payment details). Payments are processed by third-party payment providers, and Tannery Talk does not store full credit card numbers on our servers.
  • User Contributions: Comments, reviews, photos, or other content you post in public areas of the Site related to leather care and maintenance.

B. Non-Personal Information
We also collect information that does not, on its own, identify you. This is gathered automatically as you browse the Site and may include:

  • Usage Data: Information about how you use our Site, such as pages viewed, time on page, navigation paths, and general location information (e.g., city/country level).
  • Device Data: Details about the device and software you use to access the Site, including IP address, browser type, operating system, and unique device identifiers.

C. Cookies and Similar Technologies
We use cookies, web beacons, pixels, and comparable technologies to understand how visitors interact with our content and to support features of the Site.

  • Cookies: Small files placed on your device that enable features and functionality. You can set your browser to refuse cookies or alert you when cookies are being set. Some features of the Site may not function properly without cookies.
  • How We Use Cookies:
    • To remember your preferences (for example, content settings or language).
    • To analyze traffic and interactions so we can improve our leather care guides and resources.
    • For advertising and retargeting as described in the “Advertising” section below.

2. How We Use Your Information

We process information for the following purposes:

  • Provide and Maintain the Site: To present leather care content, tools, and features, and enable interactive elements such as comments or user accounts (if available).
  • Process Transactions: To fulfill orders, process payments and refunds, and handle order-related communications.
  • Communicate with You: To respond to questions, send service messages (such as security notices or policy updates), and provide support.
  • Marketing and Promotions: If you opt in, to send curated tips, product news, and promotions related to leather goods care. You can unsubscribe at any time.
  • Personalize Your Experience: To tailor content and recommendations based on your interests and how you use the Site.
  • Improve Our Offerings: To analyze trends and performance so we can refine our tutorials, product information, and services.
  • Legal and Security: To protect our users and our business, prevent fraud and misuse, and comply with legal obligations.

3. Legal Basis for Processing (For EEA and UK Users)

Where applicable, we rely on one or more of the following legal bases:

  • Performance of a Contract: Processing is necessary to deliver products or services you requested.
  • Legitimate Interests: For activities such as Site operation, analytics, and fraud prevention, provided your rights and freedoms are not overridden.
  • Consent: For certain marketing and cookies, where you have given permission. You may withdraw consent at any time.
  • Legal Obligation: When processing is required to comply with applicable laws.

4. How We Share Your Information

We share information only as described below and with appropriate safeguards:

  • Service Providers: With trusted vendors who help operate the Site and deliver services (e.g., hosting, payment processing, email delivery, analytics, customer support). These parties are bound by contractual obligations to use data only as instructed and to protect it.
  • Business Transfers: If we undergo a merger, acquisition, restructuring, or asset sale, your information may transfer as part of that transaction.
  • Legal and Safety: Where required by law or necessary to protect rights, property, safety, or to investigate potential violations.
  • With Your Consent: For any other sharing you authorize.

We do not sell, trade, or rent your Personal Information to third parties for their direct marketing purposes.

5. Advertising

We may work with third-party advertising partners who display ads when you visit our Site. These partners may use information about your visits to this and other websites (not including your name, email address, postal address, or phone number) to provide ads about products and services that may interest you.

  • Google Analytics: We use Google Analytics to help understand how visitors use our Site. Google’s processing of data is described in its privacy policy at https://policies.google.com/privacy.
  • Opt-Out: You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads at http://www.google.com/settings/ads. You can also install the Google Analytics Opt-Out Browser Add-on.

6. Data Security

We employ appropriate technical and organizational measures designed to protect Personal Information from accidental loss and from unauthorized access, use, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we strive to use commercially reasonable safeguards.

7. Data Retention

We keep Personal Information for as long as necessary to fulfill the purposes described in this Policy, including satisfying legal, accounting, or reporting requirements. We determine retention periods based on the type and sensitivity of the data, potential risks from unauthorized use or disclosure, and the purposes for which we process it.

8. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access and Portability: Request a copy of your Personal Information.
  • Rectification: Ask us to correct inaccurate or incomplete information.
  • Erasure: Request deletion of your Personal Information, subject to certain exceptions.
  • Restrict Processing: Ask us to limit how we use your data in certain circumstances.
  • Object: Object to processing, including for direct marketing, where applicable.
  • Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.

To exercise these rights, please contact us using the method described in the “Contact Us” section below. We will respond within a reasonable timeframe consistent with applicable law.

9. International Transfers

Your information may be stored and processed in countries other than your own, where data protection laws may differ. When we transfer Personal Information internationally, we take steps designed to ensure appropriate protection consistent with this Privacy Policy and applicable law (for example, through contractual safeguards).

10. “Do Not Track” Signals

The Site does not currently respond to browser-based Do Not Track (DNT) signals or similar mechanisms.

11. Children’s Privacy

The Site is intended for a general audience and is not directed to individuals under 16. We do not knowingly collect Personal Information from children under 16. If you believe a child has provided Personal Information to us, please contact us so we can take appropriate action.

12. Third-Party Links

Our leather care content may reference or link to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Policy periodically to stay informed about our information practices.

14. Contact Us

If you have questions about this Policy, our data practices, or your rights, please reach out to us via our contact page: https://tannerytalk.com/contact-us/.